Privacy Policy

Privacy Policy

THE TOWN OF CARLETON PLACE MUNICIPAL WEBSITE

The Town of Carleton Place Municipal Website respects the privacy of all of its users and is committed to protecting such privacy in accordance with this Privacy Policy. This Privacy Policy explains The Town of Carleton Place Municipal Website treatment of your personally identifiable information collected in connection with your activities on or related to all websites referencing this Privacy Policy and all services made available on The Town of Carleton Place Municipal Website. This Privacy Policy also explains how you can ask questions and make suggestions about our privacy practices and review and update your personal information.

We urge you to read this Privacy Policy carefully and to check back periodically as this Privacy Policy may change from time to time. Please note that this Privacy Policy does not apply to the practices of companies or websites which are not owned or controlled by The Corporation of the Town of Carleton Place.

INFORMATION COLLECTED

In the course of operating The Town of Carleton Place Municipal Website, we may collect two types of information about our users: Personal Information and Non-Personal Information.

“Personal Information” is personally identifiable information, such as your name, address, E-mail address, birth date and gender. Personal Information is collected by us when you choose to provide it to us when registering for The Town of Carleton Place Municipal Website, such as when you choose to subscribe to a Service, enter a promotion or choose to receive information. In addition, if you choose to contact any of our municipal government representatives, we may keep a record of that correspondence so that we may fully address the subject matter. We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.

Business contact information such as the name, title, business address, E-mail address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.

“Non-Personal Information” is information of an anonymous nature, such as your Internet Protocol Address (IP Address), the domain you may have used to access a service on The Town of Carleton Place Municipal Website, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (i.e., average age or geographical allocation of our users), number of visitors and average time spent on The Town of Carleton Place Municipal Website, is also considered Non-Personal Information.

Non-Personal Information is collected or derived by us in the course of operating the Town of Carleton Place Municipal Website. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a cookie or through a web beacon when you choose to visit The Town of Carleton Place Municipal Website. Non-Personal Information is used by The Town of Carleton Place Municipal Website as described here.

USE OF PERSONAL INFORMATION

Personal Information may be used by us for the following purposes:

(a) providing you with The Town of Carleton Place Municipal Website information you have requested from us, including your use of The Town of Carleton Place Municipal Website. We may from time to time use your Personal Information to contact you about changes, enhancements or similar notices related to The Town of Carleton Place Municipal Website;

(b) if you indicated that you were interested in receiving offers or information from The Town of Carleton Place Municipal Website or certain of our selected sponsors or advertisers, The Town of Carleton Place Municipal Website may send you E-mail materials and other mailings about products and services that we feel may be of interest to you. If at any time you would like to end your subscription to any such E-mail materials, email to this extent to info@carletonplace.ca;

(c) if you enter a contest or other promotion offered on The Town of Carleton Place Municipal Website, we may, under the rules of the promotion, use your name and certain other information to administer the promotion, such as contacting, announcing and promoting the winners of the promotion;

(d) The Town of Carleton Place Municipal Website may also use Personal Information if it has reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.

DISCLOSURE OF PERSONAL INFORMATION

We will not sell or rent your Personal Information to anyone.

We will only disclose your Personal Information to third parties:

(a) where you have specifically given us your consent to disclose your Personal Information for a designated purpose;

(b) who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with the services from The Town of Carleton Place Municipal Website. Such entities act under strict contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of The Town of Carleton Place Municipal Website;

(c) as may be set out in the Terms And Conditions applicable to a service on The Town of Carleton Place Municipal Website, to facilitate the provision of such service, such as fulfilling legal requirements;

(d) as required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest;

(e) in connection with The Town of Carleton Place Municipal Website, merger or amalgamation with another organization/community, or a sale of all or a substantial portion of the assets of The Town of Carleton Place provided that the Personal Information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

LINKS TO OTHER SITES AND ADVERTISEMENTS

The Town of Carleton Place Municipal Website may contain links to other websites and services. While we try to link only to sites and services that share our high standards and respect for privacy, please understand that we are not responsible for the content of, or the privacy practices employed by, other companies or websites. This Privacy Policy applies only to the parts of The Town of Carleton Place Municipal Website referencing this Privacy Policy.

SECURITY

The security of your Personal Information is important to us. The Town of Carleton Place Municipal Website takes technical, contractual, administrative, and physical security steps to protect Personal Information that you provide to us. We instruct our employees with access to your Personal Information that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to each specific business.

CHANGES TO THIS PRIVACY POLICY

The Town of Carleton Place Municipal Website may from time to time change its Privacy Policy as new services on The Town of Carleton Place Municipal Website are added or old ones changed. Changes will be effective when notice of such change is posted on The Town of Carleton Place Municipal Website. Please check this Privacy Policy regularly for updates by checking the date of “Last Update” at the top of this document.

QUESTIONS, COMMENTS OR SUGGESTIONS

If you have questions, comments or suggestions about this Privacy Policy or The Town of Carleton Place Municipal Website privacy practices that were not answered here, send an E-mail to info@carletonplace.ca

Who we are

Suggested text: Our website address is: http://visit.carletonplace.ca.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.